Direct Repair Programs
Duncan Auto Body is a Direct Repair Facility for many different insurance companies and can assist you with processing your claim. DRP's (Direct Repair Programs) are an optional program of the insurance carrier. These DRP's are basically direct billing programs and agreements between shops and insurance companies to assist their customer's in collision repair and initial claims processing.
Keep in mind that all insurance companies, just like repair facilities, are not the same. That's why Duncan Auto Body has chosen to participate with ONLY A SELECT GROUP of insurance DRP programs.
If we have decided not to participate with the DRP program of your particular insurance company, don't worry, that will not affect the repair of your vehicle. Our goal is to satisfy YOU with the repairs on your vehicle, while respecting the guidelines set by your insurance policy.